Your calls answered by real people, every time
Reliable call answering service that puts your business first
Missed calls can cost you sales and client trust. At OfficeFront, your dedicated team of human receptionists ensures every caller is greeted as if speaking directly with your office. Sign up today, go live in minutes and pay as little as £25 (plus VAT) per month.
Your calls answered by real people, every time
Reliable call answering service that puts your business first
Missed calls can cost you sales and client trust. At OfficeFront, your dedicated team of human receptionists ensures every caller is greeted as if speaking directly with your office. Sign up today, go live in minutes and pay as little as £25 per month.
Why choose OfficeFront
We understand that every call is an opportunity to make a lasting impact. After all, a friendly, real-time response leaves a far better impression than an impersonal voicemail. Our phone call answering service adapts to your specific requirements, whether you need full-time support, a backup, or overflow call handling.
Personalised Service
Every call is handled by a small, dedicated team of up to 4 well-spoken human receptionists familiar with your business, ensuring consistency and a professional touch. Our receptionists are highly service trained, articulate and experienced, ensuring a polished representation of your brand.
"If your looking for a professional company for your business don’t look any further. Excellent service along with very good in-depth emails with the callers details."
Experience You Can Rely On
With over 25 years in the industry, we’ve perfected the art of delivering exceptional telephone answering services tailored to your needs.
"I have known the Officefront guys for over 15 years - they are a top company and I always recommend them when I can - we use them to answer our calls. Excellent and I highly recommend them."
Proven Reliability
No downtime - we'll make sure that you're always covered. We’ve built a reputation for providing a seamless, dependable 24/7 call answering service.
"We've been a happy OfficeFront customer for years, and their service has consistently been excellent from the get-go. Our customers are always handled professionally and with the utmost respect, which is so important to us. I'm really grateful for their support and I intend using their services again for a second venture. Highly recommend!"
Flexible monthly plans from £25+VAT
No hidden fees or surprises—just cost-effective, professional and flexible call answering services at competitive prices. Get your quote today!
"I have been using OfficeFront for a number of years for various services including virtual office addresses, telephone answering & phone number redirection. I cannot recommend them enough. One of the best companies I've ever had the pleasure of dealing with."
Excellent Customer Reviews
Our Google reviews and Trustpilot page are packed with rave feedback, which makes it clear why people return to us again and again.
"We have been using OfficeFront for the past 8 years and can confirm that they provide an absolutely first class service. Five Stars all the way. They do exactly what it says on the tin!"
We handle the calls so you can handle the business
From taking messages to managing calls and offering tailored customer support, we’ve got you covered, making sure your business always puts its best foot forward.
OfficeFront supports businesses of all sizes in the UK and worldwide – from independent professionals and small businesses to large corporations – across a wide range of industries.
Telephone Answering
Calls answered in your business name or patched, with messages taken and emailed instantly if you are unavailable – just like having your own receptionist.
Remote Switchboard
Personalised reception support to professionally handle your calls all year round and ensure that every customer reaches the right department or team member.
Business Numbers
Each client provided with a unique telephone number (London, UK regional or International) to which they can point their number or use as the main business number.
Dedicated Teams
Highly-trained receptionists seamlessly embedded as part of your team, assuring familiarity and continuity while maintaining your brand’s tone and values.
For Small Businesses & Startups
A flexible, cost-effective solution that grows with your business.-
No minimum spend after the £25 monthly service charge.
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Pay only for what you use. No rounding up, no wasted minutes.
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3p per sec. ONLY whilst we are on the phone with the caller.
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Fair, transparent pricing that keeps costs low.
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Calls patched through to the right person or number, no onward charge.
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Every call answered by a real person.
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We capture all the details you need.
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Free email message delivery.
For Larger Companies & Law Firms
Ideal for multi-site and enterprise-level organisations.-
Customised solutions - get a free quote tailored to your needs.
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Precise, cost-efficient call handling at scale.
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Advanced call routing to multiple departments, locations or teams.
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Professionally trained receptionists ensure consistent service.
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Detailed message capture and instant delivery.
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Real-time email summaries for seamless team communication.
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Every call answered by a real person.
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Scalable solution designed for higher call volumes.
What people say
Find out why small to medium businesses and enterprises across the UK and overseas have trusted us to handle their calls.
Top rated telephone answering service
Over two decades of excellence
“They are extremely professional, personal and understand the aspects of my business. All my clients think that the receptionist is actually mine.”
Founded in 1999, OfficeFront has been providing top-quality phone answering services to hundreds of businesses of all sizes, offering a reliable and efficient solution.
With 25 years of experience, we are one of the leaders in the market and we pride ourselves on consistently meeting and exceeding our clients’ expectations.
We've been a happy OfficeFront customer for years, and their service has consistently been excellent from the get-go. Our customers are always handled professionally and with the utmost respect, which is so important to us. I'm really grateful for their support and I intend using their services again for a second venture. Highly recommend!
We have used Officefront for many years. They provide an excellent, trustworthy, service at a fair price. It allows us to focus on what we do best, rather than spending time answering phones. We recommend them.
We've used Office Front for years now, as they're always provided a great service. They always answer the phone in a polite, friendly and professional manner. Keep up the good work. 👍👍
No more missed calls. Get started today!
We've been a happy OfficeFront customer for years, and their service has consistently been excellent from the get-go. Our customers are always handled professionally and with the utmost respect, which is so important to us. I'm really grateful for their support and I intend using their services again for a second venture. Highly recommend!
We have used Officefront for many years. They provide an excellent, trustworthy, service at a fair price. It allows us to focus on what we do best, rather than spending time answering phones. We recommend them.
We've used Office Front for years now, as they're always provided a great service. They always answer the phone in a polite, friendly and professional manner. Keep up the good work. 👍👍
Business resources
Explore our blog section for expert insights, practical guides, and industry tips to help you streamline operations, enhance customer service, and grow your business with professional call answering services.
FAQs
How much does your call answering service cost?
We offer flexible call answering plans starting from £25 per month + VAT to suit different business sizes and needs. Contact us for a customised quote based on your call volume and specific requirements.
How does your call answering service work?
Our professional human receptionists answer calls in your business name, take messages, and forward calls as per your instructions. We ensure every caller receives a friendly and professional experience.
Can you handle industry-specific inquiries?
Yes, we tailor our service to your industry and business needs. Whether you run an accountancy or legal practice, real estate company, healthcare business or a software consulting firm, we ensure our team is well-equipped to handle relevant customer queries.
Will my callers know they are speaking to an answering service?
No, our friendly human receptionists seamlessly act as an extension of your business, answering with your company name and following your preferred script.